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VeriSM™ helps organizations understand and respond to the challenges of service management in the digital age. It creates a service management model in which all of the organizations' capabilities and responsibilities are deployed in the delivery of superior service.

The International Foundation for Digital Competences (IFDC) has developed VeriSM™ - a service management approach specifically tailored to support organizations to help them succeed in the world of digital services.

VeriSM Essentials™

Complete VeriSM Foundation in two parts - starting with Essentials.

VeriSM Plus™

Continue from your Essentials certificate to become VeriSM Foundation certified.

VeriSM Foundation™

Become a certified service management professional - able to deliver consumer value.