ITIL®4 - Foundation - Classroom Training
This course provides IT leaders, practitioners, support staff and staff interfacing with the organisation's digital and information systems functions with a practical understanding of the key concepts, common language, principles and practices that enables successful management of modern IT-enabled services. It also prepares delegates for the ITIL® Foundation Certificate Examination. The course is based on the ITIL®4 best practice service value system featured in the latest 2019 guidelines.
This course is aimed at all levels of IT professional and those involved in designing, building, delivering and managing modern digital products and services.
To see the full course outline, click here:
ITIL®4 Foundation Course Outline
Pre-requisites:
There are no pre-requisites for this course.
Exam Overview
Exam details for the ITIL4® Foundation training course are:
- 1 hour duration
- 40 multiple choice questions
- Pass mark of 26/40