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ITIL® Intermediate: Service Transition

Course Summary

The ITIL® Service Transition intermediate certificate is one of the five lifecycle phases that build on the knowledge gained from the ITIL® Foundation certificate.This lifecycle phase is for those who wish to seek, or currently hold, a management or team leader role in your company. The primary focus for this ITIL® Service Transition certification is to plan and manage the capacity and resources required to package, build, test and deploy a release into production, with minimal impact on the business.