ITIL®4 - Foundation Bridge - Classroom Training
This course provides those IT leaders, practitioners and support staff who already hold the ITIL® v3 foundation certificate with a quick and easy way to upgrade to the ITIL®4 foundation. Students will get an understanding of the key concepts, common language, principles and practices that enables successful management of modern IT-enabled services. It also prepares delegates for the ITIL® Foundation Certificate Examination. The course is based on the ITIL®4 best practice service value system featured in the latest 2019 guidelines. The course is a blended solution with pre- course mandatory digital learning supplemented by a one-day classroom or virtual exam workshop session.
ITIL®4 Foundation Bridge Course Outline
Exam Overview
Exam details for the ITIL4® Foundation training course are:
- 1 hour duration
- 40 multiple choice questions
- Pass mark of 26/40
Attendees should meet the following pre-requisites:
- ITIL v3 Foundation, or
- ITIL v3 Expert achieved via the v2/v3 Manager's Bridge